Our Commitment to Accessibility: Welcoming All Guests with Open Arms
At Pullman Palm Cove Sea Temple Resort & Spa, we believe that everyone deserves to experience the serenity, luxury, and natural beauty of Palm Cove. Our commitment to accessibility is woven into the fabric of our hospitality. Whether you're here to relax, celebrate, or explore, we strive to ensure all guests feel welcome, supported, and at ease throughout their stay.
While we do not currently offer fully certified accessible rooms, we provide a range of accommodation options that may suit guests with limited mobility. Many of our spacious apartment-style suites feature walk-in showers and generous open-plan layouts that enhance comfort and ease of movement. Please note, all rooms include a small step at the entrance, so we strongly encourage guests with specific mobility needs to contact us directly. Our team is here to help select the most suitable option for your stay.
Accessibility extends beyond our rooms. Our resort’s restaurant offers both indoor and outdoor dining spaces for breakfast and dinner, with seating arrangements designed for ease of access. Lunch is served via our pool bar, which can be reached via a ramped entryway (please note a standard pool gate is present). Our heated lap pool and spa feature steps with handrails to assist guests entering and exiting the water.
Above all, our team is here to support you. We place a strong emphasis on accessibility awareness and inclusive service, with staff trained to respond with warmth, respect, and professionalism. Whether you require assistance with luggage, restaurant seating, or navigating the resort, we are ready to help.
To ensure we meet your individual requirements, we recommend booking directly with our team. Please contact us via email at h8761@accor.com or call +61 7 4059 9600 so we can tailor your stay for comfort and peace of mind.
At Pullman Palm Cove Sea Temple Resort & Spa, we are proud to welcome all guests—with open arms and open hearts.
